We have owned DVC since 2003 and have stayed at OKW before. We knew it was the oldest DVC resort but also knew that recent renovations had been done. We checked into our 1 bedroom unit in building 24 on 8/10/12. When we walked in the door, I immediately noticed crumbs on the kitchen floor near the island. Now, I am not a neat freak, but this upset me. I went into the bathroom to check it out because I remembered I wasn't thrilled with the bathroom on our prior trip there. The porcelain toilet bowl had a big crack in it, I initially thought it was a stain. The sink had a crack in it also, but it looked as if they had tried to repair it because sealant was smeared over it. The grout around the toilet was yellow, need I say more about that ??? I called housekeeping to request another room but was told that they were all sold out and would send someone out to clean. I went into the kitchen and took a peek in the refrigerator. Sitting on the shelf was a 1 lb. package of gray ground beef with a sell-by date of 8/7/12! I called to report that as well. We went to dinner and shop for groceries. We got back around 9:00 and started to unpack and put away the groceries. DH wanted some ice so he got the ice bucket and opened it. He found a candy wrapper in it! By then I was really upset. This was supposed to be our vacation and Disney is supposed to have a certain standard. I stormed off to Hospitality House with the ice bucket in hand. The staff there did not seem too sympathetic to me, but they said they would get us another ice bucket and report this to the head of Housekeeping there. The next day we went to EPCOT and came back in the early afternoon for a rest and a swim. When we entered our room, the Housekeeping manager was there inspecting. He apologized for what had happened there. I hope nobody else has to deal with this stuff there! I don't think we are going to be rushing to stay there again any time soon!