Yes. Internal server error 500 has become my new best friend. I have been trying to access the checkin pages for almost 60 days! I have called the Disney help line about 4 times. They don't care. Apparently I am checked in but I can't check the info that they have and the last time I looked, what little information I can actually see on my computer had us listed as US citizens with US passports when we are British. I entered us as British (obviously!)
I called the helpline to change it (I couldn't - internal server error 500!) and they didn't want to take the time to go through the rest of my checkin, even though what I managed to print the one and only time it worked, bore no relation to what was now showing on both our screens on at least the two pages that I could see. I can only assume therefore that online checkin doesn't actually matter that much? We have also booked Disney transfers from Port to airport after the cruise, through our travel agents, and I cannot access the page to enter this information. I cannot enter the requisite flight information that Disney needs (internal server error 500!). The woman on the Disney help desk wouldn't take that info from me because I booked through a
travel agent. Nope. Not making this up. So I have literally had to email my flight details (independently booked) to my travel agent so that she can email on to Disney?? And the Disney woman ended the conversation by suggesting that I should ask to speak to a supervisor at the travel agent....?! Seriously?! I have lost the will to go on!