minniemous
Veteran
- Joined
- Jul 31, 2013
Personally, I agree with you about DME. However, there are a few things to keep in mind that people may or may not be aware of.
BAGS A.K.A. BagsToGo was the company that handled taking the bags from the airport to the rooms and more critically from the hotel to the airport. The company went out of business as part of COVID. It's not something that Disney can just take over - BAGS worked for years with the TSA (I know, since I was part of it) to get special permission to do off-airport baggage scanning (it's a very, very rare exception and required a lot of working with TSA to set specific rules and regulations). So already DME was stripped of the ability to handle bags. There are FEW options there for Disney to get that service back. Even if the company wanted to take it on personally, that would be challenging at best.
Also, the contract with Mears was running up. This was perhaps a far easier problem to solve. However, DME was getting a bad rap. For as much good as it did, it caused a lot of grief and was generally considered an unpleasant experience. Disney has put a lot of thought (again, speaking from inside knowledge) about how far they like extending into the airport. Their brand gains a lot of tarnish based on services which they have little control over.
Having said that, I HATE IT. As a Disney shareholder, I think it's a terrible idea. I prefer to keep guests (myself included) in the bubble.
But there are extraneous circumstances at work here. I am tending to give them some leeway to figure out a better way to do it.
Such interesting insight! I did not know any of that and this puts an entirely different spin on things. Very interesting. Thank you!!!