Anybody else having issues with Disneystore.com?

Discussion in 'Budget Board' started by pklein09, Dec 4, 2012.

  1. pklein09

    pklein09 <br><img src="http://www.wdwinfo.com/dis-sponsor/i

    Joined:
    Sep 15, 2003
    Messages:
    1,242
    I think the "9/12" is the European date format for December 9. Odd, though, that it would be listed like that.
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. wtpfan

    wtpfan Mouseketeer

    Joined:
    Dec 14, 2008
    Messages:
    301
    There is definitely a lack of quality happening. I placed an order on-line on Nov 7 (to avoid the rush) and it was received Dec 1 at the location in Niagara Falls NY I had it shipped to. There were 2 items missing and 2 random items I did not order were in the box. I called the next day to complain and they said they would ship out the two missed items right away. I have yet to get a shipping confirmation e-mail.:confused3
    Very disappointed. It has been a while since I ordered from Disny.com but the service was never like this.:confused:
     
  4. jenseib

    jenseib Mommy to Claire

    Joined:
    Oct 28, 2006
    Messages:
    27,130
    That is weird, since 12/9 is a sunday and all other dates were in the American way.
     
  5. OhioStateBuckeye

    OhioStateBuckeye DIS Veteran

    Joined:
    Sep 7, 2007
    Messages:
    2,029
    I also had this happen. I placed the order on Black Friday, I had a lot of trouble doing that. I wanted to use my $20 off a $40 purchase code that I had from my Brave Blu Ray order, the website wouldn't accept that code so I had to call to have the code applied, then I was told on the phone that they couldn't apply the code to an order for the Pixar vinylmations (the $20 off code did have restrictions, but vinylmations were not on the list).

    I hung up, called back and found someone who knew how to add the code to my order (with the Pixar vinylmations). I am pretty sure I missed out on some codes I could have used anyway, the website kept messing up the shopping cart page and by the time I got the second person on the phone I was tired of messing around.

    2 weeks after the order I had not received shipping confirmation. I sent a very snarky email (I admit it, it was truly very snarky, and I usually don't do that) and they apologized and gave me a $10 gift card code. And a few days later my order was finally marked as shipped. Still haven't received it...but hopefully it'll get here.


    I have been ordering a lot lately off the website to satisfy my new vinylmation craze, and I have a lot of trouble ordering things. The website doesn't accept a lot of codes that it should, it is a pretty big mess.
     

Share This Page