I just have a hard time going into a store that praises itself on customer service and I can never get someone to help. Or even be polite while helping. The stores are always dirty.
Our local store, as well as the one that is near my mother, has gone to where you have to get your own bags and load them in your own cart. They are also heavily pushing the "self-checkout" stations. I have used them and know how to use them. But you still have to have assistance for a million different things. I bought a DVD, I had to have someone come to verify I was over the age of 16. It refuses to let you take things off the scale, but some items don't fit well in the bags, etc. There are a million other reasons.
I find it funny that they are getting the checkers to push customers to use the self-checkout stations too. Don't they realize that soon, they will all be self-checkouts and they will be out of a job?
My father used to work for the company as a meat cutter. They are pushing for all stores to carry pre-packaged meat. None of the meat will be cut on site. So, they claim to have fresh meat, but how fresh can it be? It is slaughtered, processed, packaged and then trucked to the locations.
I guess I would prefer to pay more for polite help, clean environment, etc.
Just my opinion, I'm sure there are those that love Walmart. To each his own.
