I've been on the phone with dining for 45 minutes and STILL do not have a single reservation.
The first CM I spoke with all but hung up on me (basically trasferred me to another CM).
This craziness with populating the field with your resort reservation number is nonsense. I understand the reasoning, but come ON - this is a pretty major bug to get worked out. (we're staying at Dolphin, which **I KNOW** is not technically a Disney property, but they're saying that if we'd made our reservation through AAA it would have given us a Disney number).
So now, they've tried the hard sell on the dining plan (we're APers, have the Tables in Wonderland card, are traveling with another group who is not getting/does not want the dining plan), and generally, am just getting more and more angry as this phone call wears on.
And now they've confirmed - no +10 available for Dolphin any longer.
So put up for this for the next 10 days?!?! Faaaaaaabulous. This new system is:
1. Slow.
2. Not well known by the CMs (I'm on my third one now)
3. Very glitchy.
I agree with the poster who noted all the issues with the Passholder site, the
Disney store site, and the general Disney site. Heck, even the stupid movie rewards site is down more than it's up.
I just fail to believe that Disney's multi-billion dollar organization can't get a better IT system than this.
(vent over.)