ADR error?

[MrsFerrell]

So I needed to cancel one of my ADRs but when I went to the site to pull it up I got this

"We are currently experiencing problems displaying reservations. Apologies for any inconvenience."

I can't get ANY of my ADRs? We're staying at SoG so its considered off site...?

Any ideas? Please?

 

[momH2the4th]

There are lots of times I've gotten this same message. Just try again later and I"m sure you'll be able to access them. Good luck!

 

[MrsFerrell]

I've been checking for a few days Hopefully they will come back. I have all the emails so I should be good right?

 

[Yul]

It's funny, I was starting to think I was the only one having that problem. I also have been getting the same message for a few days. I called WDW but they are rather clueless about it, just saying it must be computer problem...

 

[MrsFerrell]

It's funny, I was starting to think I was the only one having that problem. I also have been getting the same message for a few days. I called WDW but they are rather clueless about it, just saying it must be computer problem...

I've tried on my laptop and desktop? Where all your ADRs okay?

 

[cecily318]

have you gotten the pop-up to find your reservation using the confirmation number and phone number? when they can't find my adrs when i log in with my email/password (often) that will work fairly often. i think the link says something like 'find missing reservations'.

 

[Daphne W]

My dining reservations will not pull up either. I called and they were suprised. I had them read all my reservations for me. I guess if Disney has them in their system I should be happy, but I just like seeing them for myself!

 

[MrsFerrell]

have you gotten the pop-up to find your reservation using the confirmation number and phone number? when they can't find my adrs when i log in with my email/password (often) that will work fairly often. i think the link says something like 'find missing reservations'.

I have and still get the same message. Supposed I will give them a little call when I get the chance to rest my mind

 

[JL2002]

one little trick is to click on "Update Reservation" on the right side of the page. It works for me 100% of the time, good luck!

 

[Yul]

The computer problem is on Disney's side - I tried to get my info on various devices. As suggested by them, I did the pop-up to find your reservation using the confirmation number and phone number and tried using the "update reservation" link - nothing seems to work. They did confirm on the phone that all my dining reservations were there so I will just go with that, even if I don't like it...

 

[JL2002]

The computer problem is on Disney's side - I tried to get my info on various devices. As suggested by them, I did the pop-up to find your reservation using the confirmation number and phone number and tried using the "update reservation" link - nothing seems to work. They did confirm on the phone that all my dining reservations were there so I will just go with that, even if I don't like it...

As long as they confirmed it I guess. 3-4 years ago when the online system wasn't even available, that's all I can go by, the reservation number and date/time on a piece of paper. When you get there, they can always print you a list of your reservation.