I called this morning starting right before 7am and hit redial twice before it picked up. The call was answered immediately, so I wasn't even put on hold. I got everything I wanted within 5 minutes of what I wanted. I couldn't have been happier. He did have me make all 12 reservations and then gave me the confirmation numbers at the end. It definitely went faster that way, I was just worrying the whole time about the stories I have heard about the system problems. At the end of the call, he was in the middle of reading me the last confirmation number and the system kicked him out. Thankfully, he wasn't kicked out in the middle of making the reservations. Since the confirmation numbers had been assigned, all he had to do was sign back in and read me that final confirmation number. He said everything was still there. (I called back later to make sure, and all of my reservations were there). All in all, it was a quick, easy process. Apparently the system problems are still very real, but the CMs learning curves and wait times seem much improved. Here are the restaurants we got and times. Hope it helps.
7/20 Cape May Cafe-6pm
7/21 Tutto Italia-6:30pm
7/22 Crystal Palace-11:30am
50s P/t Cafe-6:30pm
7/23 Chefs de France-6:30pm
7/24 Goofys Cape May Cafe Buffet-8:35am
Wolfgang Pucks-6:30pm
7/25 Yak n Yeti-6:30pm
7/26 Coral Reef-6:25pm
7/27 Tusker House Brkfst-9:15am
Chef Mickeys-6:30pm
7/28 Captains Grille-8:30am