Angel Ariel
DIS Veteran
- Joined
- May 1, 2006
I called at 8:15 this morning (forgot today was the 15th!). it took me about 10 calls to get through to being on hold..then I was on hold for 50 mins before speaking to someone.
That would have been fine if the person I spoke to had been knowledgeable. When I first asked her about the 3D Dessert Discovery, she thought I was asking about the Wishes Dessert Party and told me the reservations for October weren't open yet. I had to clarify that I was asking about the food and wine festival event. Then she didn't know about the difference between the GA and the Sweet Seats, so I was put on hold a bit again while she figured that out. There was more, but those are the low-lights It's the first time I gave negative feedback on the survey at the end because she was so less than helpful.
sadly, no sweet seats available, but we did get GA for the 3D Dessert Discovery on 10/4. Hopefully GA will work out OK. Has anyone done it before? How early do we need to get in line to get in?
That would have been fine if the person I spoke to had been knowledgeable. When I first asked her about the 3D Dessert Discovery, she thought I was asking about the Wishes Dessert Party and told me the reservations for October weren't open yet. I had to clarify that I was asking about the food and wine festival event. Then she didn't know about the difference between the GA and the Sweet Seats, so I was put on hold a bit again while she figured that out. There was more, but those are the low-lights It's the first time I gave negative feedback on the survey at the end because she was so less than helpful.
sadly, no sweet seats available, but we did get GA for the 3D Dessert Discovery on 10/4. Hopefully GA will work out OK. Has anyone done it before? How early do we need to get in line to get in?