Unfortunately Member Services is unable to replicate this issue as we are able to access the merchant site using the MyPoints link. Please note that while your computer may have the minimum system requirements required, various third-party software or applications on your computer may prevent you from accessing a particular merchant site through our links. Unfortunately MyPoints is unable to diagnose your computer and any such software impeding your attempts to connect. As we cannot award Points for purchases not made using our links we ask that you try again later. We apologize for any inconvenience and appreciate your cooperation
Thank you
>for contacting MyPoints Member Services. Please note this is an
>automated response.
>A Member Services Associate has begun investigation regarding this
>issue. You should receive a response to your inquiry within 2-3
>business days. However, it may take up to a week depending on the
>volume of mail we are currently experiencing. Rest assured your inquiry
>will be addressed as soon as possible.
>If you have other questions, please don't reply to this email. We're
>unable to get replies this way. Instead, go to your Account Statement
and select
>the "Last 3 Months" view. Find the transaction you are concerned about,
>and click on it. The "Contact Member Services" link will appear.
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>To help expedite our response to your inquiry, we ask that you refrain
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I don't know if you are a member of Sunshine Rewards or not but they offer 4% cash back on 1-800-contacts and many other merchants and they have great customer service!
Old post, but in case anyone's wondering the 1-800-Contacts link for MyPoints IS working. I just checked it to be sure.
No way, I just tried it again and ended up on the "invalid link" page. Question: when you click on the 1800contacts link, does the "Additional Details" popup window appear for you. It does for me and it is blank - all it says is "Additional Details" and then has the Continue and Cancel buttons. When I select Continue, I get to the Invalid Link page. I don't get it. I've tried Firefox and Internet Explorer and 3 different computers - same thing.