Disney Genie Is Now Live Post Your Hints and Tips

[Dobermanns]

Wow, nope. I don't have that option available. I've tried reloading several times. Hopefully it's just a glitch. It's a lot to scroll through! Thanks for the help

You are welcome. Hope they fix it soon.

 

[DCLMP]

I have a ticket and reservation for 12/11, and I can't get any Genie options. It says Not quite ready to craft your day. Says I'll need a reservation. The app shows my tickets and reservation but this part of it seems blind to it. Any ideas what to do?

Same here for 12/14

 

[JC1984]

A lot of people are reporting dining reservations disappearing. Myself included.

 

[Bcarrier1983]

this is a smaller glitch, but I have added selections to Genie in an attempt to get them at the top of my tip board but they all still show up under "other experiences to consider" with the full list of attractions. I tried going to "edit selections" to re-add them but it doesn't fix it, the top of the tip board still just says "To customize your tip board....." but when I click "edit selections" it shows I have already selected things.

 

[Didi8367]

Several reports on Twitter of the system being down completely. Yikes.

 

[jordan13402]

I was able to get my dining reservations for this weekend to show on the website finally, just keep refreshing

 

[evilmommie]

I’m sure the glitches have nothing to do with the millions of people in the app checking it out. LOL

 

[DLRExpert]

Could be system issues, but so far LL and ILL returns seem easily available.
Before Indiana Jones went down at 915am, LL return times were at 1020am. When it came back up at 930am LL went down to 935am.
Right now 1025am I can get a LL for 1025am.

All LL seem to have a return time of 1030am at 1025am.
ILL for RISE is fully available as well.
Besides Indy the Stand By waits are short.

 

[Dobermanns]

I’m sure the glitches have nothing to do with the millions of people in the app checking it out. LOL

I was just saying the same thing! We ALL contributed the App being Genie’d.

 

[millie0312]

So I finally figured out how to find my lost park and dining reservations! You might try if yours disappeared too- I have an apple if that matters (maybe Android is different?). My day only shows plans for today- I am not going until January so today isn’t helpful to me yet. if you press the menu button on the bottom right (the 3 lines on the bottom from the Home Screen on the app) it gives you multiple choices including one that says future plans- my park and dining reservations were there- thank goodness! On my phone it is on the right side of the menu on the second line down, not sure if each menu could be different but worth a try if yours were lost like mine- hopefully that finds them!

Looking forward to seeing how the lines/times plays out with this roll out In The next couple weeks. Hoping the rest of the app starts working- some of mine gets an error still. I’m hoping the ROTR price goes down too- $20 a person?!

 

[V & S]

When you buy individual LL the ticket for it will disappear. Just go to attraction and it shows up when they scan regular ticket.

We had ROTR, and it went down while we were waiting. We were given passes to come back any time today.

‘My day’ doesn’t work at all for me. Also, could buy LL w/o Genie plus while still at GCH.

 

[Zerzura]

So I finally figured out how to find my lost park and dining reservations! You might try if yours disappeared too- I have an apple if that matters (maybe Android is different?). My day only shows plans for today- I am not going until January so today isn’t helpful to me yet. if you press the menu button on the bottom right (the 3 lines on the bottom from the Home Screen on the app) it gives you multiple choices including one that says future plans- my park and dining reservations were there- thank goodness! On my phone it is on the right side of the menu on the second line down, not sure if each menu could be different but worth a try if yours were lost like mine- hopefully that finds them!

Just found this as well, although my dining and park reservations are still not there. Also on an iPhone.

 

[twodogs]

On

I don’t have a park reservation for today but it’s here:View attachment 628909

On the WDW side, you can only see "edit selections" if you have park tickets. So on the DLR app, if you have a MK or tickets, maybe you can see it, but if not, maybe not. I don't have park tickets to DLR right now, so I don't see "edit selections" on the DLR app. I do have WDW tickets, and I can see it on that app (but I could not see it UNTIL I bought tickets to WDW).

 

[dreamer17555]

All of my dining is gone even in future plans... trying not to panic.

 

[Zerzura]

All of my dining is gone even in future plans... trying not to panic.

My dining plans are still appearing on the website. It looks like an app issue.

 

[le sommeil]

Same here for 12/14

Me too! I hope they fix it soon.

 

[Dobermanns]

On

On the WDW side, you can only see "edit selections" if you have park tickets. So on the DLR app, if you have a MK or tickets, maybe you can see it, but if not, maybe not. I don't have park tickets to DLR right now, so I don't see "edit selections" on the DLR app. I do have WDW tickets, and I can see it on that app (but I could not see it UNTIL I bought tickets to WDW).

That’s probably it. I have a MK.

 

[dreamer17555]

My dining plans are still appearing on the website. It looks like an app issue.

Cant see mine on the app or website...

 

[twodogs]

Cant see mine on the app or website...

I'm in the same boat. My GCH reservations are in the app and the website, but dining are not showing up in either. I do have all of the email confirmations though!!

 

[Astylla]

All of my dining is gone even in future plans... trying not to panic.

I take acrenshots thankfully days ahead of time. They are not gone just not showing up. Had one ar Oga's today for 1105am , and no issue finding it.

Also check your emails as a last resort and take screenshot or print out worst case if you can.

So I went to smugglers run and asked about LL since I showed them I had it bur was getting errors which they acknowledged. They let me into the LL. They also said check with each attraction and they should be able to accomodate.