So, for all your points, Preferred room is definitely what you want. Do call back and see what they say. I don't know anything about conference rates or how they show up, but if you are able to link the reservation to your My Disney Experience account, it should tell you the room type. .[/QUOTE
Thank you! I hadn't even thought about it. I am going to call back. The reason I boned over the phone is that I called about doing 2 separate reservations, given its part work and part personal, and had them merged but they there is no guarantee I wouldn't have to change rooms