We're back from an amazingly wonderful visit to BWI CL. It is by far our favorite resort on Disney property - there's just something about it that none of us can quite articulate, but it feels like home.
We checked in about 8:30am at the front desk. The CM was very nice and escorted us up to the 4th floor where we did our check in with Jackie. We've not been back to BWI CL in 3 years (we have DVC so we often are on the villas side) but we remembered Jackie and it was so so so nice to see her again
We were celebrating DS's 6th birthday and the experience exceeded our expectations. We were at YC CL in June and while it was very nice and we enjoyed Stormalong Bay, especially with unusually warm weather for early June, the BWI was far superior an experience for us. The CMs at BWI CL are the absolute best. We are extroverts (our kids are 9 and 6 and love interacting with the CMs) and we just really enjoyed chatting with the CMs in the lounge, telling them about our day etc. While all the CMs were out of this world, Jackie, Andrew, Anita and Linda went above and beyond for us. One day, we were surprised with a delivery of cupcakes to the room for DS's birthday
The food offerings were great, but the food is only a part of why we like CL. I really do love having breakfast readily available in the morning as I think it's a nice way to start our day without the stress of having to find a place before we go to the parks. CL for us is an experience - the lounge is a great place to hang out, chat with other guests (we met some really great people this time!), have some appetizers and a glass of wine. We love the service we get from the CMs and feel that it's the whole package, not just the food for us.
The exterior renovations are ongoing, but in no way impacted our good time.
The kids were really sad to leave and so were we - we'll be back for sure!