Credit card fraud at WDW

[MatzoBelle]

Would you folks be willing to name the specific WDW resorts/restaurants/stores where you believe your cards were skimmed?

 

[maxiesmom]

Would you folks be willing to name the specific WDW resorts/restaurants/stores where you believe your cards were skimmed?

I really hope they don't. It would cause a ruckus, and wouldn't it be liable? No good can come out of pointing fingers with no proof.

 

[MatzoBelle]

I do understand your point, but suspicion is not the same as accusation. If no one speaks up, the consumer is all the less protected and patterns cannot be identified.

 

[theSurlyMermaid]

We charge everything to our room at Disney and have never had an issue. I like some of the ideas here though, particularly the idea of a special travel CC with a low balance so if something happens the thief cannot go hog wild with it. I have had my CC numbers more than once. Not at Disney but when purchasing things online. It is frustrating but much better to deal with if its a CC where you don;t have to pay for anything you didn't purchase.

 

[maxiesmom]

I do understand your point, but suspicion is not the same as accusation. If no one speaks up, the consumer is all the less protected and patterns cannot be identified.

They need to speak up to the resort or WDW. Not to a bunch of strangers on a message board. That is the way to really solve the problem if there is one.

 

[MatzoBelle]

You and I disagree.

 

[maxiesmom]

You and I disagree.

Yup. It is an issue that needs to be handled one on one. Posting on a message board does nothing to fix the problem.

 

[MatzoBelle]

As I said, we disagree.

 

[supersnoop]

Would you folks be willing to name the specific WDW resorts/restaurants/stores where you believe your cards were skimmed?

We've been through this already. Thiefs often sit on credit card numbers for months or years. Everyone would need to list every charge they made for the past two years before we start to look for a correlation. Guessing where a card was skimmed is pointless, unless you have some sort of actual proof.

 

[Deb & Bill]

I appreciate Chase's promptness on alerting me to possible fraud. I had just used my debit card at Publix and was back at OKW and my phone was ringing. There wasn't any fraud in my case, but they were watching.

 

[roelongo]

I've replied to threads in the past that addressed this and always thought it was a coincidence that cards were being compromised after WDW visits. I may no longer be a skeptic. I literally just got home from the airport about 2 hours ago after leaving WDW on Wednesday. Decided to check my emails before heading to bed. I had a fraud alert from Chase Disney Visa. This was the card I used for my room charges, and I also used it 3 times for on site store (World of Disney, Mouse Gears and Zawadi Marketplace) charges over $50 in order to get my 10% discount. Thank goodness Chase caught on after the 3rd charge to the online "Blizzard Entertainment Store." They only got away with about $125 in online purchases before the 3rd charge was declined.

Under the circumstances, I can't imagine the fraud occurred anywhere other than at WDW.

My disney card was also fraudulently used at "Blizzard Entertainment." The first charge was on Thursday i called chase and told them, it was $65. Last nite my card was hit SEVEN times each for $51.18 same vendor Blizzard entertainment. I'm not sure why chase let them go through when I had already alerted them about the first charge. I also made a payment on my dvc loan a couple of weeks ago and really think it is Disney that is where the breach is

 

[quirty30]

My disney card was also fraudulently used at "Blizzard Entertainment." The first charge was on Thursday i called chase and told them, it was $65. Last nite my card was hit SEVEN times each for $51.18 same vendor Blizzard entertainment. I'm not sure why chase let them go through when I had already alerted them about the first charge. I also made a payment on my dvc loan a couple of weeks ago and really think it is Disney that is where the breach is

I'm wondering why they didn't close your account altogether as soon as you noticed the first fraudulent use?

 

[Lorilais_mommie]

I just wanted to add my story in here..
We have gone to WDW many times.. Been hit on our disney visa chase twice that coincide with WDW trps in the last 3 years..

Than recently I went to visit my mother.. And got hit AGAIN!
When I called chase, everything went smoothed.. Charges removed and card reorder..

I was informed to be careful using our CC at the airport. So I asked why?
Apparently chase Found a lot of CC numbers being stolen at the airports.
She didn't know any other information but told me she had been I instructed to inform all callers about being careful with thier CC in airports.

Not sure what's going on.. But will be useing cash in the airport next trip..

 

[Sparrow624]

Back in 2006 on our Honeymoon, my wife and I went to use our Disney Visa on some pins and had it declined. Seemed very odd to me obviously, so I called VISA asap. Turned out that someone made over $2,000 in purchases over the previous 3 days since we had checked in that Visa somehow did not flag or catch? Anyways, long story short, they actually caught the person! We were sure it must have happened at Disney World...but as posters said before, these people sit on the numbers for months...Turns out...it was a student that we teach who went into my wife's desk and took a cell phone picture of the card, between classes, while my wife was standing at the door (luckily the student had the stuff shipped to a relative).

Sad part is that the authorities informed us that high school students FREQUENTLY do this to teachers.

Learned a lesson that day...

 

[Checkers]

Fortunately for us, it has never happened to us at WDW after many visits, however, it has happened to family members. As a precautionary measure, when carrying my cards with me, I use an RFID wallet.

 

[bumbershoot]

Turns out...it was a student that we teach who went into my wife's desk and took a cell phone picture of the card, between classes, while my wife was standing at the door (luckily the student had the stuff shipped to a relative).

Sad part is that the authorities informed us that high school students FREQUENTLY do this to teachers.

That makes a lot of sense. When I worked at amazon and people would call about problems, the first question we would gently ask is if there are teens living in the house. It's almost always the teen living in the house who makes charges. But those questions were just to help them think about things before going ballistic with the CC company. (And ultimately it's not the CC holders' business if the CC company goes after someone. It's a violation of sorts, but the CC company is the one who ends up paying for the charges if the person isn't caught. The CC holder isn't out money, so it's not our business.) Anyway, having teens with access to a purse/wallet makes sense that that's where the CC info can be taken.


Chase is good at catching things AND they also get hit a whole lot. My brother's airline Chase card was used while it was still in the mail. He got it, opened it, and was alerted to charges already made on it. Thieves are scary...

 

[dreamangelx]

Seems very coincidental but my Chase-Disney card was hacked 1 week ago, about the same time as a couple of posters have stated their Chase cards had fraudulent activity. I have not even gone to the park yet, I was buying on-line Park passes and airline tickets for July and I don't use this card for anything but Disney related purchases. I wonder if there is a hack at Chase that is making the Disney Visa's visible?

About the last week in March my credit card number had a fraudulent attempt. I got a new number. A few days ago, less than a month later, the same thing happened with the new number. I only used the card at 5 stores - all major retailers and I reserved a reservation for my upcoming trip to Disney world. I really hope it's not connected, but if it is I hope they figure it out fast.

 

[DVCjj]

Like dreamangelx above, I had a credit card compromised (American Express Starwood).

Amex sent out a replacement. Within 2 days, Amex called and said the NEW card had been compromised AGAIN. The Supervisor proceeded to tell me that it was compromised at AMEX's end as 'something/someone had figured out the sequential numbers on the replacement card'. A 2nd Supervisor said it happens occasionally (yikes!) and it can be caused by a criminal using a random computer system to figure out the sequences. A 3rd Supervisor called me & said they were sending out a card from a totally different 'batch'. Never had another problem and it's been 2 years.

So odd. And scary.

 

[mort1331]

This does happen everywhere, but I don't understand why the States have not gone full blown with the chip and pin. Up in Canada almost everywhere has that. I cant remember a gas station, store, outlet that does not have the system in place. Most are tap and go and enter your pin.
With the old system I was having my card replaced around once a year, pain in the butt. Now I haven't had to replace it until it expires.

 

[rocketriter]

Actually just the other day my credit card number was stolen...

Last weekend our Starbucks card was used for five $50 purchases/reloads that charged against our Amex. Starbucks notified us that our email and password had been changed (without our permission), which tipped us off. They were good about refunding our money right away and, of course, replacing the card. Something like this happens to us every couple of years (although for us it has not happened at WDW).