I have read most of this thread, I am not real tech savvy so I dont know how to post quotes. several people said they would be much happier if they could make additional fast passes on their phone... Someone else said waiting in line for a kiosk kind of defeats the purpose of spending more money because your standing in line.. Maybe I'm cynical but I think these are tied together. I dont know if they will ever let you make additional fast passes on phone, they have had a year and a half to do this, shouldnt be that hard.. Just my take but you get on your phone and find nothing that you want, may be you will go back to resort and sit by pool, or leave property to find something else to do. Are if you just used your last fp on TOT and walk to the fast pass kiosk and theres a 20 or 30 minute wait, (which I have seen), your wife says you go ahead and get in line, theres a place to get ice cream right over there I will get the kids some ice cream while you are in line.. Kaching!!! Or you finally get to kiosk hey what do you know we can get fast pass for RNR in 3 hours, well I've stood in this line for 30 mins. I'm going to take it. now maybe you are going to stay in park longer than you planned, to kill time you may go into shops, or end up having to get snacks, drinks, or even feed the family... Kaching!!!
Another thing people were talking about was the planning, I work in a school and have personally talked to 3 familys that had no idea what fast pass was 2-3 weeks before their trip, I did explain it to them, kinda late for them though. 2 of those familys say they will never go back third one says they may but will have to do a lot more planning.. Fourth family I didnt talk to till they got back, I asked how fast pass worked for them, she said we were trying to figure it out the first day we went, but never really could get any of the big rides.. Another casual friend of mine knowing I go to Disney a lot asked me what rides would I think his 13 year old daughter would like. I gave my suggestions , then he asked what resort would I suggest.. This was second week of july, their trip was third week of august... they hadnt even booked a resort yet, this isnt a stupid guy, he is the head of IT for a very sucessful company.. My advice was go to the disboards... we that or on the boards just dont realize that some people dont plan and dont have a clue of the planning you have to do....