Abby's Dad
DIS Veteran
- Joined
- May 1, 2007
If at first you don't succeed, try, try again. Today is a day when that catch phrase is about as true as it will ever get.
For anyone who has been turned down once or twice for an event, I would call AGAIN and get someone else to ask. The CMs don't know where to look in the system to find these events and the system HAS had glitches where events were just not showing as being open yet. The CMs decided that meant they were sold out. Once I got my CM to actually go check it out because that made no sense, I was able to get the one event that really mattered to me.
So I say it again, call back! I'd call 4 times if I had to and you MAY get a different answer.
How very true - after being up to use the online booking at 0600, and finding that I wasn't working, I waited for the phone lines to open at 0700. After multiple tries, and three actual calls talking with a CM, and a total of 4 hours on hold and the like, and being told repeatedly that Scotland: Land of Food and Drink was sold out, I finally gave out, and prepared myself for the flogging I was going to receive when DW gets home later today.. While waiting for my lunch to warm up a few minutes ago, I decided to look one last time at the online site - amazing, in that errors in the text had been corrected (originally it said tax and gratuity included, but this was incorrect, and was corrected to read gratuity included, tax not included), and I gave the online booking a whirl - HOLY COW!, it works now, and I have reservations for two for Scotlland: Land of Food and Drink. Granted, not the reserved I had originally hoped for, but at least we will be getting in. So, don't give up the ship!
Just tried the phone line again (for kicks and giggles, but also, since everything else had been wrong, maybe there would be reserved seats now available) - and they say there are no seats of any kind available. Obviously, I don't want to book more online just to see, but that is really strange. At least I got our seats. Maybe online has its own allocation.