Disneyhenry
DisneyRosie
- Joined
- Jul 24, 2010
I usually book my own packages trough Disney Travel. I am a AAA member. and when I saw all the perks for booking through AAA in the month of May, well I booked through them. My sis who usually does the same thing as me booked with them also. I also talked my boss into using them for her trip to DLR in August where she will be taking all her grandkids. Then there is my other sister who wants to use AAA and join us on the trip.
Now the problem is - I called them last Wed with all the info, names dates and everything that we wanted, told the gal we would be in on Friday. Well we went in and nothing was ready, so it took us over 2 hours to book everything, we asked her to email me everything so our other sister can get the same thing (she lives in another city), we left our CC with her to charge a hefty amount of the package.
Well here we are on Tuesday, nothing has been charged and still no email on what our package, and she is not returning my calls.
I have never used a travel agent before and now it is becoming a nightmare, help - I need ideas on what to do, please.....
Now the problem is - I called them last Wed with all the info, names dates and everything that we wanted, told the gal we would be in on Friday. Well we went in and nothing was ready, so it took us over 2 hours to book everything, we asked her to email me everything so our other sister can get the same thing (she lives in another city), we left our CC with her to charge a hefty amount of the package.
Well here we are on Tuesday, nothing has been charged and still no email on what our package, and she is not returning my calls.
I have never used a travel agent before and now it is becoming a nightmare, help - I need ideas on what to do, please.....