Post all SW questions concerns, etc. here...

[jenseib]

I booked on Southwest for a flight that is really Airtran. I am wondering about the luggage. Will I have to pay Airtran's fees or will I get two free bags because the ticket was bought on Southwest? Has anyone actually done this and not had to pay Airtran fees?

My friend talked to Airtan and they are going to no fee luggage too. Many flights booked already say that on the conf.

 

[leebee]

I just booked travel from PWM to DAY on SW, with a plane change in BWI. The first leg is on SW, but the second leg is on AirTran. The website says that AirTran seats will be assigned at check-in. If I do EBCI (because first leg of trip is on SW), will they assign my AT seats at this point, or do I have to do that at the airport?

 

[brettb]

I booked on Southwest for a flight that is really Airtran. I am wondering about the luggage. Will I have to pay Airtran's fees or will I get two free bags because the ticket was bought on Southwest? Has anyone actually done this and not had to pay Airtran fees?

You will get two free bags.

From http://www.southwest.com/html/air/intl/intl-hub.html?int=HOMENEWS1ACR1MES130319:

When you purchase your itinerary through Southwest booking channels (such as southwest.com), Southwest is the Marketing Carrier, therefore Southwest’s policies will apply to your reservation. If you purchase your itinerary through AirTran booking channels (such as airtran.com), AirTran is the Marketing Carrier and AirTran’s policies will apply to your reservation.

Any itinerary with a Southwest-operated segment or that was purchased through Southwest booking channels will not have bag fees for the 1st and 2nd checked bags (though weight and size restrictions will still apply).

 

[Tiggerish]

Thank you. I did try and search the Southwest site before I posted but apparently I am not a good searcher because I did not find what you did. Oh course, now I can follow the link and get there!

 

[brettb]

Thank you. I did try and search the Southwest site before I posted but apparently I am not a good searcher because I did not find what you did. Oh course, now I can follow the link and get there!

Oh, no problem. I even called to verify - and then noticed the answers to my questions were available right on the booking page. I think the booking page even says "Two Bags Free" or something like that and it's also stated in my email confirmation. The other question I had was was kind of aircraft does AirTran fly. The SWA phone rep was looking, looking, looking when I clicked on the flight number and saw that the equipment for our flights were 717s.

 

[connorok]

We booked round-trip flight from St. Louis to Orlando and chose to go ahead and pay for the EBCI. Well, we had to change the dates of our vacation due to a scheduling conflict (forgot that we had tickets to a Carrie Underwood concert!), so we changed our flights. My question is, I called and asked SW if the EBCI would transfer to the new flights and was told "yes". However, none of the e-mail confirmations we have received from SW seem to indicate we have EBCI. Has anyone else done EBCI and then changed flights? If so, what was your experience? Also, with EBCI, I don't even have to go online to check-in, correct? How do we get our boarding passes then?

 

[ksloane]

We booked round-trip flight from St. Louis to Orlando and chose to go ahead and pay for the EBCI. Well, we had to change the dates of our vacation due to a scheduling conflict (forgot that we had tickets to a Carrie Underwood concert!), so we changed our flights. My question is, I called and asked SW if the EBCI would transfer to the new flights and was told "yes". However, none of the e-mail confirmations we have received from SW seem to indicate we have EBCI. Has anyone else done EBCI and then changed flights? If so, what was your experience? Also, with EBCI, I don't even have to go online to check-in, correct? How do we get our boarding passes then?

I don't know about moving flights with EBCI as I haven't done that, but you can print your boarding passes from home or wait and do so when you get to the airport - either way. I have gotten in the habit of checking from home out of curiousity but not printing until I get to the airport and using their paper and ink.

 

[elgerber]

I changed our flights last summer, and my EBCI transferred to my new flights. I cannot remember if I had any confirmation that they did or not, I will see if I still have any emails.

I found my old confirmations, and aside from the original separate emails I got, or the EBCI, I never got anything else on it, when they changed my flight, or when I changed.

 

[jenseib]

We booked round-trip flight from St. Louis to Orlando and chose to go ahead and pay for the EBCI. Well, we had to change the dates of our vacation due to a scheduling conflict (forgot that we had tickets to a Carrie Underwood concert!), so we changed our flights. My question is, I called and asked SW if the EBCI would transfer to the new flights and was told "yes". However, none of the e-mail confirmations we have received from SW seem to indicate we have EBCI. Has anyone else done EBCI and then changed flights? If so, what was your experience? Also, with EBCI, I don't even have to go online to check-in, correct? How do we get our boarding passes then?

I did go online and still printed mine out ahead of time for my outgoing flight. Coming back I just had to give my license and they printed off my pass.

 

[bjscheel]

I changed mine and afterwards I know I could see online that I still had EBCI.

 

[BeccaG]

Ugh, prices for my mid June trip still aren't great... Would you wait a little bit longer or buy now!?

 

[MacDalt]

I'd like to find a code or cheaper flight. Looking at October 9-13, Indy to Orlando. Right now it's $132 each way. No difference in one way or round trip. Need 2 tickets. Any ideas?

 

[wisconsinmama]

Does anyone know how I can book 2 flights with rewards and 3 without?

 

[brettb]

Does anyone know how I can book 2 flights with rewards and 3 without?

I just assumed that one would need to book them separately. I did this with points. My wife's account had enough points for one one round trip (which I used to book my flight). Then I logged into my RR account and booked the two round trips for my wife and daughter. I did it that way because all our flights are on Airtran and our seats will be assigned when we check in and I wanted my wife and daughter to be seated and to board together.

If there was a way to associate the two reservations, I'd love to know how....

 

[jenseib]

I'd like to find a code or cheaper flight. Looking at October 9-13, Indy to Orlando. Right now it's $132 each way. No difference in one way or round trip. Need 2 tickets. Any ideas?

With the prices lately that is still pretty cheap

 

[MacDalt]

With the prices lately that is still pretty cheap

I agree! I keep seeing people finding $79 flights! I want that, LOL!

 

[jlustin]

I love this website. Inofmration is so useful

 

[Victoriasmom98]

Would someone please tell me what "one stop -- no plane change" means besides the obvious? How do you know where you are stopping and for how long? Must you remain on the plane or can you get out and stretch your legs. I just don't understand. Thanks for any help!!

 

[lynn71092]

I booked on Southwest for a flight that is really Airtran. I am wondering about the luggage. Will I have to pay Airtran's fees or will I get two free bags because the ticket was bought on Southwest? Has anyone actually done this and not had to pay Airtran fees?

I called SW before I booked with that exact question and I was told that as long as you book through the SW website or called SW you will not be charged. If you book the exact same flight using Air Tran you will be charged.

 

[ksloane]

Would someone please tell me what "one stop -- no plane change" means besides the obvious? How do you know where you are stopping and for how long? Must you remain on the plane or can you get out and stretch your legs. I just don't understand. Thanks for any help!!

If you click on "one stop" it will tell you where you're changing.

It just means the obvious, the plane will stop somewhere and you'll just stay on the plane while others leave/arrive.

The alternative would stay one stop, change plane and tell you where you'll change planes.