Fantasmic303
DIS Veteran
- Joined
- Jan 22, 2003
Is there an issue with the WDW reservations line? I need to cancel a reservation (we made other arrangements and need to cancel our just-in-case night at POR) and I'm getting really annoyed. I tried calling from work earlier today and hung up after 20 minutes being on hold and not speaking to a human; I was at work and couldn't wait any longer. Made the call again tonight just before 9pm thinking it would be slower...and I'm still on hold. For 44 minutes and counting.
Needless to say, this is NOT magical. I should not have to sit on hold for more than an hour to complete a transaction that is going to take less than 90 seconds to complete.
Anyone else having issues? I can't cancel online as far as I can tell, but is there any other option? Or a customer service email for reservations?
Needless to say, this is NOT magical. I should not have to sit on hold for more than an hour to complete a transaction that is going to take less than 90 seconds to complete.
Anyone else having issues? I can't cancel online as far as I can tell, but is there any other option? Or a customer service email for reservations?