DH and I signed up to do this shore excursion a few weeks ago. I read the fine print and it said no wheel chairs, or scooters. It also discouraged pregnant people. o.k. none of the above is a problem. Since scooters and wheel chairs can't go underwater, it stands to reason that they would be turned away.
When we checked in for the shore excursion, the vendor started telling us that anyone with shoulder, knee, or back problems shouldn't go. um, why isn't any of this mentioned on the
DCL web site? DH has health issues with all three of those, and if we had received complete info ahead of time, instead of being told at the dock, we wouldn't have signed up. DCL did refund our money, but we were disappointed that better information hadn't been available before we signed up. i did mention it on our comment card, but so far the info has not been updated.