Concierge/Club Level Information- Part IV, July 2012

[travelgoddess]

Can any who have recently returned from BC-Club recollect any warm entrees that were served in the evenings? Thanks so much, we are checking in 11/22, having Thanksgiving dinner at Captains Galley, just me and my DH.

 

[turningleaf]

Hi, I was going over my bills today, which included a stay at CR Deluxe Room Garden Wing in August...

I didn't notice it before but we got a letter from the Tower Club Cast Members - it was an invitation to visit the Atrium Club desk for assistance with travel arrangements, etc. I guess I am just surprised and a little bit confused.

We also got nightly turndown in this room, with chocolates on the pillow. Is this room in a special subcategory of its own, with no Club Level but other benefits?

 

[WDWKOOK]

Hi, I was going over my bills today, which included a stay at CR Deluxe Room Garden Wing in August...

I didn't notice it before but we got a letter from the Tower Club Cast Members - it was an invitation to visit the Atrium Club desk for assistance with travel arrangements, etc. I guess I am just surprised and a little bit confused.

We also got nightly turndown in this room, with chocolates on the pillow. Is this room in a special subcategory of its own, with no Club Level but other benefits?

That's very interesting, turningleaf. The Deluxe rooms at CR in the Garden Wing have not included any club level amenities and the description on the Disney site is unchanged. Of course, turn-down is available by request at any Deluxe resort, and automatically at GF for non-CL rooms.

I do recall that LuvLuvLuv received Tower Club level access from a CR Deluxe room for their Honeymoon in 2011, I believe, but I think that was offered as a way to make-up for some problems they encountered.

I wonder what would have happened if you had tried your KTTW card in the Tower elevator? Both the CR and GF are the only Deluxes that offer a Deluxe room without club level access, I wonder if they're going to someday include them as CL rooms?

 

[dreamcruiser]

I seem to recall that a deluxe room at WL had concierge lounge access. Would this not be a similar situation?

 

[TigrLvsPooh]

Can any who have recently returned from BC-Club recollect any warm entrees that were served in the evenings? Thanks so much, we are checking in 11/22, having Thanksgiving dinner at Captains Galley, just me and my DH.

I think there is a list of food over on the BC thread, but off the top of my head they have things like chicken skewers, little pastry puffs with stuff inside them, pot stickers, mini spring rolls, bacon wrapped scallops, crab rangoon, and my personal favorite the cold lobster salad. It is soooo yummy!!! I always tell people please don't plan to make a meal of this stuff, it really isn't meant to be dinner, but it's perfect to just take away the hunger pains until you get to dinner.

 

[mchamber99]

Just got back from our first CL stay at the POLY. We had a great time, and really enjoyed staying in the CL building. It really is the best location at the POLY, being next to the beach and the main pool. We have stayed at the POLY for several years, but this was the first time CL. It really was nice to have someone expecting us in the main building, and walking us over to the CL building. Our room request of the 3rd floor was granted, and our room was ready when we got there at 11 a.m. (first time ever for us at the POLY --- we have always had to wait until afternoon for our room to be ready). Next year, we will schedule more time at the resort to enjoy being next to the pool.

Does anyone have any questions I can answer?

How was the food in the CL lounge? We have our first Poly CL stay in June.

 

[WDWKOOK]

I seem to recall that a deluxe room at WL had concierge lounge access. Would this not be a similar situation?

You would think it would be, but it's not. GF non-RPC Deluxe and CR Deluxe are the only Deluxe rooms that do not include club level access/amenities.

 

[turningleaf]

Hi WDWKook, if I had noticed this letter back then, I would have tried my key to see what happened. Note the letter was an invitation for travel arrangement or luggage assistance, but I assume once you're in the lounge, you're in. (Just like the time I went into the RPC using my SL key. It was empty and I spent a quiet afternoon there reading while having afternoon tea.)

I'm not familiar with the CR lounges though and I don't know the diff between the Atrium Lounge and the Tower Lounge or the special elevator access. And of course we did not have gold key cards, which makes me wonder if the keys would have worked at all. Also the letter stated to visit the Atrium Club desk, but it was signed Tower Club Cast Members.

We did not request turn down and the housekeeper told me it came with the room category. That in itself was not unusual to me - I just never thought about it until I came across this letter.

 

[dreamcruiser]

Your blue keys might have worked. We were once upgraded at the GF to be able to use the lounge, but were still in BPK. Our blue cards were keyed to allow us to get into SL.

 

[Mousemommy1]

Your blue keys might have worked. We were once upgraded at the GF to be able to use the lounge, but were still in BPK. Our blue cards were keyed to allow us to get into SL.

yeah, we never even got gold keys for our WL CL stay...our blue cards worked just fine.

 

[LoveMickeyMouse]

How was the food in the CL lounge? We have our first Poly CL stay in June.

The food in the evening was good. They had 2 hot items (which they replenished the whole time) fruits, cheese & crackers, etc. My favorite part was the fresh pineapple with caramel sauce. I could live on that stuff! Yummm...

The food in the morning was just okay. There was fruit, oatmeal, cereal, bagels, and muffins. This was fine for my DH and me, but I still ended up going to Capt. Cooks to get Mickey waffles for the boys. And yes, one time I saved some pineapple with caramel sauce in the fridge for breakfast the next morning!

 

[mickeyluv'r]

Can any who have recently returned from BC-Club recollect any warm entrees that were served in the evenings? Thanks so much, we are checking in 11/22, having Thanksgiving dinner at Captains Galley, just me and my DH.

Just to be clear, CL doesn't offer entrees, only appetizers.

We've stayed at BC several tiems, the most recent was very short, but the offerings were very similar t every other club level. the stand, though not hot, was fresh Lobster salad. It was outstanding! Nice chunks of lobster. Really amazing considering it's in Florida.

As I've posted before, the hot offerings are nearly always some kind of fried dumpling, almost always with a dipping sauce. (rare exceptions on any club level are short ribs or meatballs) One night on our recent stay, bacon wrapped scallops were offered. (Wednesday night)

The dumplings nearly always taste almost identical to me, whether they are supposed to be pork, duck, chicken, beef... except sometimes they are mildly spicy. Rarely of the offerings are something vegetarian like samosas or veggie egg rolls. One of the offerings during our recent BC was pea/potato samosas. I think the others were duck, and one that looked like crab rangoon, but was meat. During our most recent BC stay, the offerings were all fried dumplings (i.e. no meatballs or ribs) except the scallops - of that I'm certain. The precise fillings are a bit of a blur to me because, as I said, they nearly always taste about the same.

Other offerings were a salad of some kind- along the lines of tomato/basil/mozerella, or maybe olives/cheese/artichoke hearts. There's always veggies like celery/tomoato/carrots with some kind of dip. You can also expect an assortment of cheese and crackers daily. The coffee/latte machine is available, and there's always a fridge full of sodas.

 

[mickeyluv'r]

yeah, we never even got gold keys for our WL CL stay...our blue cards worked just fine.

We've stayed CL a few times now. Access has little to do with the color of your card - so to speak. The cards are loaded into the card printer just like one loads colored paper into a copy machine or computer printer.

Incidentally, during our BC stay we noticed that the resort had NEW gold cards! The new cards have a new feature! instead of inserting our cards into the door lock- all we had to do was wave them in front of the lock. It's similar to the way some devices work at the gas pump.

(I notieced recently that some businesses are starting to allow you to install a similar reading capability on your cell phone. I would not be surprised if that was part of next gen - the ability to use JUST your cell phone in WDW as your KTTW!)

 

[Napria]

Sorry to just jump in but I just booked a room in the Hawaii building at the Poly for my 50th birthday. We usually stay at Ft.Wilderness, but wanted to do something different and special for this trip. Big change will be staying Club Level for the first time and staying only 3 days instead of 10. I'm excited, but also a little worried that things go well. I was probably Murphy in a previous life. You know, if anything can go wrong it will.

I don't want to have too high hopes for an extra magical experience and maybe if they forget to leave chocolate on my pillow or pixie dust in my room I won't notice.

 

[bluejasmine]

Sorry to just jump in but I just booked a room in the Hawaii building at the Poly for my 50th birthday. We usually stay at Ft.Wilderness, but wanted to do something different and special for this trip. Big change will be staying Club Level for the first time and staying only 3 days instead of 10. I'm excited, but also a little worried that things go well. I was probably Murphy in a previous life. You know, if anything can go wrong it will.

I don't want to have too high hopes for an extra magical experience and maybe if they forget to leave chocolate on my pillow or pixie dust in my room I won't notice.

You will love the Hawaii building!! You'll be so spoiled you'll never want to stay anywhere else!! The lounge has the best view in all of WDW! Food is good too!

Sent from my iPad using DISBoards

 

[mickeynut1]

Sorry to just jump in but I just booked a room in the Hawaii building at the Poly for my 50th birthday. We usually stay at Ft.Wilderness, but wanted to do something different and special for this trip. Big change will be staying Club Level for the first time and staying only 3 days instead of 10. I'm excited, but also a little worried that things go well. I was probably Murphy in a previous life. You know, if anything can go wrong it will.

I don't want to have too high hopes for an extra magical experience and maybe if they forget to leave chocolate on my pillow or pixie dust in my room I won't notice.

We've never stayed CL at the Poly, but have stayed in a regular GV room and we loved the Poly the minute we checked in. Even though I can't comment on CL itself, I have read that the view from the lounge is amazing and can't be beat. With that said, the Poly itself is an awesome resort and CL will just add to the magic .

 

[Napria]

Well, I called the IPO (funny, my iPad autocorrected IPO to iPod!)

They are soooo nice! We're just taking a short trip, 2 days, but wanted to get a couple of things in. Even though we're well outside the 180 day booking, the IPO CM said she'd take my info down and as soon as the window opens, they'll try to book everything for me.

One thing we're doing is renting a cabanna. I've ALWAYS wanted to do this at BB or TL, but DH always thought it a waste of money. This trip he agreed! Anyone here have any experience with renting a cabanna at the Poly? Was it worth it?

And has anyone heard about the volcano pool refurbishment timeline? Please don't let it be while we're there!

 

[HappyMomma]

We booked a room at the Poly, but CL was not available. Is there a way to get on a list to be called if one did become available? Would you still ask at the desk when you check in if one is available?

 

[mickeynut1]

Well, I called the IPO (funny, my iPad autocorrected IPO to iPod!)

They are soooo nice! We're just taking a short trip, 2 days, but wanted to get a couple of things in. Even though we're well outside the 180 day booking, the IPO CM said she'd take my info down and as soon as the window opens, they'll try to book everything for me.

One thing we're doing is renting a cabanna. I've ALWAYS wanted to do this at BB or TL, but DH always thought it a waste of money. This trip he agreed! Anyone here have any experience with renting a cabanna at the Poly? Was it worth it?

And has anyone heard about the volcano pool refurbishment timeline? Please don't let it be while we're there!

I always make my own ADRs even if we stay CL, but that is one of the nice things about CL.....IPO will take all the info ahead of time so when your 180 days comes around, they are ready to go . I can't help with the cabanas as we've never rented one, but I am considering it for our Poly stay next summer .

As far as work on the pool, I haven't been keeping up on any information about it, but hopefully someone else will be able to help .

We booked a room at the Poly, but CL was not available. Is there a way to get on a list to be called if one did become available? Would you still ask at the desk when you check in if one is available?

Unfortunately, no, there is not a waiting list of any kind. If you really want CL, you would just have to keep checking daily to see if a CL room becomes available. You can ask at check in if one is available and if there is, you would be quoted the difference between what you originally booked and the CL room. In a case where you might have a discount on the current room, you would pay the difference between that and rack rate on the CL room.

 

[pixarmom]

We booked a room at the Poly, but CL was not available. Is there a way to get on a list to be called if one did become available? Would you still ask at the desk when you check in if one is available?

It looks like you're trying to book Poly CL for January 2013. We are too! Unfortunately, it sounds like they're renovating the Hawaii building in January and February. (Although when I called, CL suites were available.) I'll keep checking back, just in case the renovation schedule changes, but I already put in our building request assuming that CL isn't an option for January.