We just returned from our 5 night stay at WBC. Here are some of my thoughts:
Booking: We went through Ken & Denice Price at Vacation Upgrades.com as recommended by this board and they were wonderful to work with. They were friendly and prompt with any questions I had. We were also able to get a discount w/in the 60 day period, which was a very pleasant suprise.
Checking in: We got off our cruise early in the morning and so we were ready to check in by 11am. They already had our rooms available, but when I asked if they were able to grant my request for higher floors and lake view, the very nice front desk lady looked like she didn't know what I was talking about. And when she gave me the room number, I saw that it was 2nd floor and I immediately asked if a higher floor was available. At first, she said that I would have to wait for later in the afternoon to see if anything would come up after they cleaned the rooms but the retracted and went inside to "see if anything is available in the back." She came back with someone I assume is manager explaining to me that it's peak season (due to President's holiday) and nothing else is going to be available. The manager also explained that since we had a 3BR deluxe, our choices are limited. He said he would have to move 8 other rooms around just to get us a better room. To be honest, I was just so surprised that we were getting the worst option possible that I didn't ask further. In my mind, I just kept thinking... how is it possible that with 6 towers, we managed to land the worst view ever?! And that's after we made requests thru Ken & Denice, and also calling two weeks prior to our arrival.
All I can say is luck was not on our side when it came to requesting for rooms.
Room 264 @ Tower 4: We had 8 guests (5 adults, 3 kids) and the 3 bedroom was a perfect size for us. The kitchen was well stocked and the offered a few basic amenities (salt/pepper/coffee/tea/dish detergent/paper towels) to get us started. The furniture and the decor was dated, though everyone was comfortable enough. We did feel the air circulation was poor so there was constantly a smell in our room. Many times when we return from a day outside, we had to open the balcony doors and our front door for a few minutes just to let the air circulate a bit. There were no screens, otherwise, we would've left the balcony door open for longer. The room windows don't open at all so we couldn't air out the rooms. It was also very dark in our unit b/c of the lack of sunlight and thus contributing to the overall dingy feel.
We had requested for linen change mid-week so it was nice to get some fresh towels and sheets, even though we had to make the beds ourselves. The guest bathroom had a broken bulb but it didn't bother us enough to ask for house keeping. Unfortunately, master bathroom had an extra guest (aka cockroach) that would hide and reappear periodically so we weren't crazy about that.
WBC amenities:
We really did enjoy the various pools and activities around the resort. The kids like the variety of lazy pools to slides to miniature golf. The staff at the activities desk were always nice and if you wanted to know what was going on, just look at the activities bulletin posted on the ground floor of each building. Even though we had a rental car, we took advantage of the shuttle provided to go to theme parks and Downtown Disney. We were never in a hurry, so it was perfect for us to wait around a bit if we missed one.
Others:
Even though we made breakfast a few times, we also ventured over to the Waldorf Astoria Bonnet Creek and Wyndam Grand Orlando for breakfast buffets. Both offered pricey but yummy breakfast options.
On the last day, we had a 6pm flight out so we needed somewhere to hang out before heading to airport. We requested a late checkout and was granted 11:30am. We were able to use the main pool, had lunch, and then showered in the bathrooms near the main building's activities center. That was quite convenient.
Final thoughts:
We were traveling with my parents and my kids. I wished we had requested for presidential units because my parents would've been able to enjoy the fancier room more (since they tended to stay behind while we went to the parks). Overall, it was a good value but definitely stay away from the 2nd floors.
Finally, here are some of my pics on the
WBC photo thread! HTH!