how long before they actually get back to you?
I made my complaint about a month ago and received the standard reply email of we will look into your complaint and get back to you but as of yet I've not heard anything.
Is this a normal thing to take so long or should I resend my email to them to gently remind them?
I made my complaint about a month ago and received the standard reply email of we will look into your complaint and get back to you but as of yet I've not heard anything.
Is this a normal thing to take so long or should I resend my email to them to gently remind them?