I don't know why Disney doesn't move to an internet based reservation system like OpenTable. It would be a huge plus to customer service, it might actually help them control costs too and focus more on their parks and perks rather then a phone center.
This the reason why they shouldn't is being showed case over on the cruise board. The DCL website crashes constantly with people trying to get their adult dining reservations, excursions, and spa treatments. I can't even imagine if they went for an online adr system.
They just need to buy some better servers or if it is outsourced hold their contract up and demand better service.
There is no reason a modern website/server tree shouldn't be able to handle the volume/impact if it was properly designed and maintained.
You have to call . But I am waiting for the day Disney does allow booking ADRs online......that would be sooo much easier .
Me too! In order for me to make our ADR´s for Thanksgiving week, I will have to call daily from ICELAND!!!
Me too! In order for me to make our ADR´s for Thanksgiving week, I will have to call daily from ICELAND!!!