Folks:
I ran across this email thread while looking for something else on the net. Since I was a WDW Bus Driver for over a year, I thought I would throw my two cents in and offer a couple of tips and observations from a drivers standpoint (some of which people have already touched on):
1. BE READY After a long day in the parks, people dont realize how much stuff they have piled onto the stroller and thus cannot fold it until said stuff is removed. It takes time! So be prepared, and have the stroller stripped to the bare minimum BEFORE the bus arrives;
2. ITS THE LAW Contrary to popular belief, you MUST remove your child and fold the stroller BEFORE entering the vehicle. This is a federal law that the driver must (and will) comply with. To do so otherwise places their job and the safety of the passengers at risk;
3. WE UNDERSTAND
BUT As bus drivers, we understand and sympathize that your child has had a long day and is asleep in the stroller. However, they MUST be taken out of the stroller (see number 2 above) BEFORE you get on the bus.
As a side note we have heard it all before Oh, I will take him/her out of the stroller when we get settled. Yea, right. Do you think we fell off the old turnip truck yesterday (said in a joking manner with a smile on our face)
They never do take the kid out, and then it becomes a safety issue. Please comply with the drivers request.
4. ASK FOR HELP There are three bus types in use at WDW by Disney Transportation. The Gilligs (the newest style big and boxy with lots of space), the Nova (boxy but with a slightly rounded face), and the old RTS (big, tall, tubular looking rigs). The Gilligs and the Novas all have large wide doors you can get a folded stroller through easily. However, the RTS was never intended to have big stuff taken through the front doors. It gets particularly interesting when you are trying to lift a 30+ pound stroller over the heads of people who have already seated! So what do you do? It is OK to ask the driver to open the back door of the bus to allow you easier access for your stroller.
However, keep these tips in mind:
- When the load zone is full of people, opening the back door is risky since people will assume the driver is letting EVERYONE go through that door. So sometimes, it is just not practical (or safe) to do it.
- To be fair to the other passengers, only the people who are hauling the stroller should enter the back door. (I have seen this trick tried many times by large groups who use the stroller as a ploy to allow their entire group to enter the bus first. This does not set well with the other guests trust me!).
5. KEEP IT FOLDED The stroller must STAY folded and OUT of the isle (as much as possible) until you get off the bus;
6. ITS OK TO WAIT - If you cannot get the stroller onto the bus safely for whatever reason, its OK to step aside and wait for the next bus (dont worry, they wont strand you!). This way, you will be first in line, and be able to tell the driver on the next bus that you need a little extra time getting the stroller in place on the bus. They will be happy to comply by briefly holding up the folks while you get settled if needed. If an RTS shows up, this will also allow them to pop the back door for you FIRST
BEFORE they open the front door to let other guests on.
7. WE FEEL YOUR PAIN But, we have rules and regulations, as well as federal law to comply with. There is simply not a lot of room for compromise even at the Happiest Place on Earth.
Hopefully, this info might help a little bit! My wife and I plan on heading back to WDW and becoming Cast Members once again in early 2009 and try and make careers out of it. But for now, we are stuck in beautiful Seattle, WA dreaming about the day we can return and do what we love helping the guests have the best time of their lives! That is what makes >us< happy!
If you have any questions you think I could help with, feel free to drop me an email. I will see what I can do.
Have A Magical Day!
Sttom2005
WDW- AK Bus Driver
2005-2006