We just returned from our trip (March 17-22) and while we've done the Dining Plan in the past (and loved it), this time it proved to be more of a hassle than anything. The two things that made it less workable for us was the new reservation requirements and the MDE app not working very well.
One of our daughters was sick one day and so we weren't able to make our dining reservation. Luckily, they told us that we wouldn't be charged the fee because of illness. The next day, however, we realized we had an extra table credit we needed to use up. We arrived at Epcot at 10 am and found an open reservation on MDE, but once we tried to book it, the reservation wouldn't go through. We made several tries and finally it told us there was no availability at all at ANY Epcot restaurant. My husband spent 30 minutes on the phone with WDW booking and they couldn't do anything for us.
We ended up doing a Signature Dining restaurant the next day for two credits, which was fine (but maybe not the best value). But I have to say that the new policy of having to cancel reservations the night before made things difficult. It just doesn't work with young children, when you need to make plans on the fly. It totally sucked the spontaneity out of the trip. In the end, we had more credits than we could use. Next time, we won't buy the Dining Plan, that way we can make reservations as we need them and not feel pressured to use up credits.
One of our daughters was sick one day and so we weren't able to make our dining reservation. Luckily, they told us that we wouldn't be charged the fee because of illness. The next day, however, we realized we had an extra table credit we needed to use up. We arrived at Epcot at 10 am and found an open reservation on MDE, but once we tried to book it, the reservation wouldn't go through. We made several tries and finally it told us there was no availability at all at ANY Epcot restaurant. My husband spent 30 minutes on the phone with WDW booking and they couldn't do anything for us.
We ended up doing a Signature Dining restaurant the next day for two credits, which was fine (but maybe not the best value). But I have to say that the new policy of having to cancel reservations the night before made things difficult. It just doesn't work with young children, when you need to make plans on the fly. It totally sucked the spontaneity out of the trip. In the end, we had more credits than we could use. Next time, we won't buy the Dining Plan, that way we can make reservations as we need them and not feel pressured to use up credits.