My wife and I are both mobility scooter owners. We use them in our daily life when out in public. When we went to Disney late last year, we found that there seemed to be a bit of a disconnect on Disney's part because neither of us can walk and push the other through the lines at the rides. I can stand and walk further than she can, at least early in the day, but she is lucky to stand for 2 minutes and walk 10 feet and there had better be a chair waiting for her, because if not, she will be on the ground. I tried my best to explain this to the CM at the MK guest services, but she threw the blanket, mobility scooters and wheelchairs answer at me, like it was one size fits all. Needless to say, our trip last year had some less than magical moments due to the lack of understanding. Fast forward to a trip earlier this year to Universal. Universal actually listened and understood our issues without any problem whatsoever. We never encountered any CM that was less than 100% pleasant and bend over backwards helpful. We both were taken aback by the difference in the experience that we were having there vs what we had encountered at Disney. We are looking at planning a trip to WDW next fall for the F&W festival and MNSSHP. I am wondering if there will be any change in our experience next year. I don't remember things being so difficult with two on mobility scooters without helpers before. We both have gone to Disney for decades, me more than her, but still the difference since the DAS change was really far less magical. I understand how to use a DAS, I just want to know if something can be done to allow access to the rides, like we used to be able to do, like going into the side door at the end of the POtC ride to load. I have done it and I know it's possible. They really need to listen and think about what the guest needs, not just assume that one mobility device rider is like the next. What do you think?