Why won't Disney Dining Experience Answer the Phone?

[storybookmum]

All I ever get is a recording!!! And they don't return calls!!!

HELOOOOOOOO, Disney? Are you there?

WDW-Dine can't get through to them, either. GRRR.

Kris

 

[wdw_dine_junkie]

I have never been able to reach the DDE folks on the first call. I always leave a message and they have always returned my call, usually the next day.

As to WDW-Dine, that's strange. They just picked up for me a couple of minutes ago. Can you hear the hold music after you answer all the prompts?

 

[storybookmum]

No, I meant, that when I called WDW Dine they couldn't get me through to the Disney Dining Experience either.
I'm hoping they will call me back, I'm worried they won't because I am in Canada at the moment. We won't be down for another month.

 

[jwfla422]

Have you left more than one message? They've always returned my call within a day when I've left messages. I think there are only a few CMs working there at this time. I've spoken to them on several occasions lately and have only spoken to 2 different CMs so they may be short-staffed. (but they should still return your calls).

 

[storybookmum]

Yes, three messages, but only over yesterday and today...I guess I'm being impatient, but I'm just not really used to this from Disney...

I will struggle for patience!

Kris