Why do you have to fax your credit card info to paramount???

[mjvans]

My brother just bought the ten day passes through paramount international travel and before the purchase went through , they have to fax their signature plus the front and back copy of their credit card..........does anyone know why and did you all have to do the same.......can you also, just for security purposes, black out the last four digits of your credit card number.........we are buying the same tickets next month, and I just want to make sure this is on the up and up and for fear of having someone else get this info, we would like to blot out some of the numbers of the card, like the last 4 digits....if anyone has gone through this procedure, please enlighten us!
Thanks
Michelle

 

[BethR]

Hi Michelle!

I really don't know the answer as to WHY Paramount does this, but I have read numerous posts that they DO ask people who purchase tickets on-line to fax their CC information. As a matter of fact, we just did it ourselves today.

We did not black out any information. Guess I figured that I had alread given them my CC number and it was on the fax, that if someone really wanted to use the CC information fraudulently, that they could get the information off of the fax transmission sheet.

Maybe there is a good reason that we SHOULD have blacked out those numbers?

Anyway, if you do not feel comfortable doing it by fax, you can always call Paramount with their 1-888 number and give your CC information over the phone. From what I understand, if you do that, you will not have to fax them anything.

Hope that this helps some...

 

[Gillian]

There are 2 ways to look at this. First, that by giving this info to Paramount, you are protecting yourself. Someone who stole your credit card info would not be able to order from them. It also protects paramount from thieves trying to get tickets with your number (but no card).

But I guess the other side is if you give that info to Paramount, their employees could somehow use it to charge things themselves.

Tough choice. You have to trust them with your info. I would.

 

[jsmla]

I, rather foolishly according to my DH, did fax a copy of my CC to them. My CC is black and wouldn't photocopy well. They called me and and I was able to give it over the phone.

 

[Steve Rapenchuk]

We went through the same situation about two months ago. I was very uneasy sending this information over a fax line. It has been 60 days give or take and we have not seen any problems (knock on wood) I hope this helps ease some doubt.

 

[crazymomof4]

When I ordered over the phone (w/ the now famous "Rosa") about 2 months ago I was faxed a form to fill out and fax back. On the bottom of the form it asked for copies (front & back) of my CC. I felt really uncomfortable doing this so I called Rosa back. She said a lot of people feel this way and I should just send the form w/o the CC copies. (I had given her the CC info over the phone earlier.)

 

[Earstou]

When I bought the 30 day passes a few months ago, I didn't want to bother with the fax, so asked if I could just send a check instead. It took a little longer in turn-around time since they waited for my check to clear, but it was really a good option for me. Received the tickets in about 10 days and have already used them!

 

[skiwee1]

I called yesterday and placed an order. Rosa sent me a confirmation via email and I have to fax it back with my signature. It too has something about faxing a copy of my CC but I'm not doing that. I told Rosa I would send my signature but between that and giving her my CC over the phone was enough. She said fine. If she didn't then I would have went somewhere else as I'm not comfortable sending this over a fax which is not secure.

 

[MI mom of 3]

I did ours last week over the phone. I got the e-mail asking for the fax. I didn't notice anything about sending a copy of the CC and Rosa only said to sign the paper and fax it back, so that is all I did and my tickets are here already.

 

[UrsulaRules]

I don't understand the concern of faxing your cc for verification. A fax is certainly secure - it only goes to where the fax is located - I doubt anyone is intercepting telephone transmissions to steal your cc info - it is a lot easier for someone to lift your cc number by hacking into your computer if you sent your info on the internet web site or email. If an employee wants to steal it, they already have access to the number you gave over the phone or internet. A faxed copy of your card will not be accepted for payment by a store (I'm sure they would require the real card) and most mail order firms will only ship to the address of the cardholder. What's the big deal? As a limousine company owner, I certainly understand the company's reluctance to ship a $1000 worth of tickets without verifying the legitimacy of the purchase. You would be surprised about the number of fraudulent transactions customers attempt to pass off. Even if you get the cc info and prior approval from the cc company, if the customer later denies those charges or claims the cc was stolen or the charges unauthorized, it is very difficult to collect if you do not have a signature, authorization form, copy of the credit card or driver's license. It just makes good business sense to protect yourself from potential consumer fraud.

 

[BethR]

Thank you for explaining how these things worked UrsulaRules! As I said, we faxed the copy of our CC without really thinking much about it. As I mentioned, I figured if someone really wanted my CC info, they could have gotten it from the order information that I had given on-line.

I know that your explanation will not make some people feel any better about doing this, so it is nice to know the Paramount will ship orders without the CC copy.

 

[skiwee1]

My problem with them asking for this is that they already have my authorization by my telephoning them with my CC and then faxing my signature on their authorization. Anything else is jumping through hoops as far as I'm concerned and ridiculous on their part. I order $1000s of merchandise online and on the phone and have never had to provide anything except my telling them the CC number and the expiration date. They do not need a signed authorization and especially not a copy of my CC, even with the numbers blackened out. No merchant I have ever dealt with requires it so I'm not about to start doing it now. Even large companies that you spend big bucks at don't make you so this. We are talking about $300 on my part, not $3,000,000! I nicely explained to Rosa that I would send back my signature but I'm not faxing anything else. She said no problem and that all they need is the signature on file anyway. If she would have refused then I would have went elsewhere.

 

[NomadFamily]

I scanned my credit card and emailed the scan to her...I didn't worry about it and still don't. There are so many more ways for people ot get your information. Faxing is the LEAST of your worries if you make purchases over the net. I wouldn;t worry about blacking out the last 4 digits, but I would black out the little 4 digit code that sits either above you card number or on the back of your card (depending on the type of card). Wghen making purchases that will be shipped immediately or completing transactions that need be ver ysecure, this code is often requested to ensure that you, in fact, are holding the actual card in your hand. Thus, it should be well guarded.