Why can't I cancel some of my reservations online?

[MaryKatesMom]

What a pain in the butt! Who the heck wants to stop and call?

Anybody know why some of them the "cancel" button doesn't work?

 

[mum2four]

I noticed that the ADR's I made using the app could not be canceled online. I had to call and cancel via the automated system. Who knows why?

I didn't have any problems canceling ADR's made through the website online.

 

[TISHLOVESDISNEY]

I had this happen to me the other day, but I logged out and logged back in and it then let me cancel

 

[ibela]

I noticed this too but was able to cancel via my phone app and I don't even see a Cancel button. It's not very intuitive but:
1) Go to your ADR in Dining Reservations
2) Open the ADR you want to cancel
3) Click on the X in the upper right corner.
4) It asks if you want to confirm removing the dining reservation.
5) If you click Yes, your ADR is cancelled - I received the email confirmation.
6) If you want to keep it, click Cancel and use the back arrow in the upper left corner of the screen to navigate your way back through the app.