Our guide is Bernard...He answered all of our original questions and I wouldn't hesitate to call and ask him anything else! I did just purchase an add-on for my DH while in WDW last week but Bernard was out...We used Chris' services...Nice person too!
We have Todd Bearden he seems like a decent guy. We've had no trouble getting ahold of him when we need him and he's been pretty quick returning our calls.
Byron Hegleson for us. Called about a small add-on. Very pleasant and always calls me back quickly. But, still haven't added-on. DH thinks we should wait.
Our guide is Bill Rowe. He seems nice He was really helpful and took the time to answer all of the questions that I had. Pretty quick with call backs too I hope he is as helpful after the sale as he has been prior and during. He seems nice so I bet he will be