Ours was Lauri Fauser, she was so lovely. They children didn't want to stay at the kid's club so she settled them down in the meeting rooom with apple juice and animal crackers, then they were happy as Larry!
Bill Wahl is no longer our guide (don't know why). Our new guide is Ray Collier. I just spoke to him and he seems very nice - but I couldn't get him to spill the beans about CRV. He laughed when I asked about it.
Our guide is Jenna Mazza. She is wonderful!! we were going to buy in years ago when they were still selling at the boardwalk villas downstairs but were not able to. We are sending back our docs today to disney!!-Finally!
i think the key is that they are all great and different people will jive according to their personality or age. the main thing is thank goodness you bought. now you can enjoy wdw even more.