Don't worry I asked too!! Your guide is the person whom you purchased from and I guess when you are infected with addonits (sp.?) and want to add on, they are the person you call!
Although Bruce Douglas's name is on our e-mails, after buying in '98, we've never spoken to him since. When addonitis infected us in '05, we couldn't reach him (even though we were available for 8-10 days in WDW ), so we dealt with Roland (last name?) instead. He was much more helpful and available , but Bruce still shows up as our guide .
Kristie is you broker with the TTS. By the way I just found out that she is no longer with the TTS. She was our broker also. You will be assigned a guide by Disney. Welcome Home.
Sorry to be picky but could you put a comma between me and Mrs Potatohead? Our guide is Bill Wahl. I don't know why I care but it's been driving me nuts for a while