Who is your guide/Who has the same as you! 108 Guides 882 DISers!

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Our guide is Rafael Massa. He did my tour and presentation back in October, but due to some family emergencies upon arriving home, I was not able to concentrate on purchasing at the time. He was extremely gracious and understanding.
I contacted him by email about two weeks ago to let him know that I was ready to purchase, he called me right back, and he was wonderful! Answered all my questions, addressed all my quirky concerns, and I look forward to working with him in the future.
 
Our guide was Mark Webb. We liked him very much. He did a fine job, no hard sell, but gave us the info we needed.

No complaints. :sunny:
 
Brand new member here, just found out today that my guide is Robin Daniels. :wave:
 
Patti Douglass is our guide. We've been members for a few years through resale and spoke to her for the first time this weekend. She was very informative about the current add-on deals.
 
Finally, we have a guide!!

Her name is Nancy Clayton. She called us the other day and asked how our most recent trip was. DW said she was really nice over the phone.
 
simzac said:
Brand new member here, just found out today that my guide is Robin Daniels. :wave:

Our guide is also Robin Daniels - she was assigned to us about 5 years ago after our original guide left DVC. We haven't been very happy with her, to say the least. She never returns our calls and she works from home so it's unlikely you will ever be able to meet with her face-to-face.

In fact, during our last trip (3/17-3/22) we spoke with Deborah, a sales manager at SSR, who told us that Robin was "no longer with the company" and we would be reassigned to a new guide. I guess that's not the case, since you were just assigned to her.

If you don't need alot of assistance or information or ever want to add on additional points, you should be fine. Remember, you can always ask to be reassigned, but that has it's problems too. We were promised a new guide on 3/20 and it hasn't happened yet.
 
scott macdonald is our guide we've never met him our original guide was pam something, that was in 1994

Denise
 
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