We were assigned to Kathy Rader after our guide, Mayra Ramirez left DVC. We have not done any add-ons since then, so we haven't had any opportunity to do business with Kathy. I would like to try to meet her at some point in order to put a face with the name.
Of course, I never met Mayra either. DH took the tour without me since I had to leave a day before he did to go to a conference!