I will tell you now that we nearly cancelled our reservation for 10/28 after reading the dreadful reviews, we are so glad we didn't it was not only the best meal of our trip but the entree was the best meal I have ever eaten in my life. (Not the best travelled perhaps but living in the UK and been to fine restaurants in France, Portugal, Greece, Italy, Madeira and the USA and this was wonderful).
We had a fantastic friendly server (from Croatia). The restaurant was very laidback but suited our family perfectlyl. We were three adults and a child on
ddp (although one 'adult' is 11). We shared a greek platter for appetizers which we paid for oop. It disappeared very quickly - next year we will need two. It contained pittas, chicken kebabs (we could have opted for shrimp but DS has a slight intolerence to shellfish) it had spicy cashew nuts, tzatziki, hummous, dolmades. All very well presented.
For entrees my DD had chicken with sweet potato fries. DS had the adult pork which was quite spicy, DH had the fish of the day and I had the steak, OMG it was cooked to perfection and served with new potatoes. Absolutely perfectly cooked.
DH and I had the greek red wine flight, kid's had glow drinks of some variety.
For dessert DS had the greek style donuts with dips (that will be my choice next time) DD had the make your own pizza dessert, I had the chocolate cake (more like a melting middle chocolate pudding for us in the UK.) DH gave up so we took the greek cookies to go and ate them watching spectromagic later that evening.
I had the pressed coffee pot which I expected to be charged for but came included in the DDP.
It wasn't cheap, we paid about $100 for drinks and apps in addition to the DDP but we loved it and intend to return next October.
I love reading the reviews on these boards but our tastes and experiences are all so different and restaurants can fluctuate in staff and quality of meat etc. from day to day.
I wouldn't cancel it personally.