nikapluto
Mouseketeer
- Joined
- Aug 23, 2007
I was reading a couple different posts on here, and after reading about how well DCL CM's handle situations I remembered my own experience with their excellent service.
On our cruise this past October my diabetic mother became ill on our last night and was devastated to miss Triton's. Panda was our assistant server and as soon as she found out she immediately went over the menu with me. She told me she would pull some strings and get my mother dinner ! We picked out what would be best and she personally brought it up to my mothers stateroom. She then continued to speak with my mother, ask her if she needed anything else, gave her a hug goodbye and told her how much she really appreciated getting to know her! I just thought this was very sweet and showed a true excellence in service on this cruise. I made sure to let the front know what she was truly wonderful and we loved Panda. That and my youngest almost 3yr old DS still has a crush on her!
So what were other peoples special experiences?
On our cruise this past October my diabetic mother became ill on our last night and was devastated to miss Triton's. Panda was our assistant server and as soon as she found out she immediately went over the menu with me. She told me she would pull some strings and get my mother dinner ! We picked out what would be best and she personally brought it up to my mothers stateroom. She then continued to speak with my mother, ask her if she needed anything else, gave her a hug goodbye and told her how much she really appreciated getting to know her! I just thought this was very sweet and showed a true excellence in service on this cruise. I made sure to let the front know what she was truly wonderful and we loved Panda. That and my youngest almost 3yr old DS still has a crush on her!
So what were other peoples special experiences?