I have heard 3 different stories. Not sure which one is correct.
Some say online at 8am, phone at 9am.
Others say online at 9am, phone at 9am.
Others say no online for PVB, only phone starting at 9am.
All times are Eastern.
We plan to be online at 8am. If it doesn't work, we will be online and on the phone at 9am.