That's what happened to me, too. So I emailed Active.com and then they emailed me my registration. They said that if you registered offline (which I did, I snail mailed mine in since I wanted the DVC discount) then you can't view the registration in your Active.com account. I did purchase the pin online, so that one I can view. But not the race reg. So, just send them an email and they should be able to email your reg. to you.