What # should I call if flight is canceled?

[TheMick424]

Looking ahead at the 10 day forecast and getting worried that our flight may get canceled due to weather. If this happens and we are unable to make it for our DVC (points) reservation, what number should I call? Any recommendations on how I should approach the situation? Assuming I would be out the points, which would be super disappointing Would they adjust our arrival date if we could fly down the next day or later? Crossing my fingers and toes for positive weather vibes!

 

[kmorlock]

Looking ahead at the 10 day forecast and getting worried that our flight may get canceled due to weather. If this happens and we are unable to make it for our DVC (points) reservation, what number should I call? Any recommendations on how I should approach the situation? Assuming I would be out the points, which would be super disappointing Would they adjust our arrival date if we could fly down the next day or later? Crossing my fingers and toes for positive weather vibes!

If you are the owner, in those emergency instances, MS usually does try to help and will try to adjust your dates and maybe waive points from going into holding status. If you are renting, it’s up to the terms of your rental agreement.

 

[TheMick424]

If you are the owner, in those emergency instances, MS usually does try to help and will try to adjust your dates and maybe waive points from going into holding status. If you are renting, it’s up to the terms of your rental agreement.

Thanks! We are the owner. Sounds like Member Services would be the correct number?

 

[kmorlock]

Thanks! We are the owner. Sounds like Member Services would be the correct number?

Yes, and others have reported definitively being helped when emergencies happen. Good luck!

 

[Sandisw]

Definitely call MS and let them know. If you are arriving the next day, they can note that too and it won’t be an issue.