Update,,, without the complexity. 5 hours with 4 Ms Folks. my daughter and I had each llisted each of us as Associate to the other early on Labor Day. Neither of the lists had come through so MS could not permit all the plan switches We had needed.
I couldn’t communicate with my daughter to have her verbally authorize me. My son in law was working nights and I hated to wake him. He finally saw my 7 texts to him late morning. He called me. I asked him to call MS to authorise me. In the meantime I was waiting to be answered by
DVC simultaneously.
he gets through! He authorizes me! I’m still on the phone with my MS person, very competent, and I literally held BOTH phones together so she could complete the authorization.
Another half hour later we completed most but not all of our needs, but not biggies.
many lessons to be learned from this. But it all ends well, grateful to all your suggestions, grateful to SIL for going through listening to the same Disney music on the phone whilst waiting. Most of all grateful to Hebar? for her patience and expertise. None of this would have worked online.
and speaking of Hebar?, couldn’t get her name straight, I hung up as soon as we were finished. I was tired! And I was anxious to praise her on the survey. I can’t figure out whom or how to contact to do that.
I owe that to her.
done’s anyone have a link I can use? Thanks
.
