linskypens
"Please Stand Clear of The Doors"
- Joined
- Oct 24, 2006
- Messages
- 599
My biggest complaint are the people who think they are entitled to things they arent...
One particular experience..happened long a go but I've seen similar reactions to different situations
I was at guest services in MK, getting my tickets to a hard ticket event changed ( long story , irrelevant why)
A gentleman was arguing with the CM about how he wanted a refund because he had come to the MK but it was closing at 7pm for Pirate and princess party (which I would love to see come back)
He had been there since 10AM, had been in all day. There were at least 7 signs at the entrance letting people know the park was closing at 7PM because of the party. The times guide reflected the closing time. He just wasnt paying attention, and was upset he was going to either have to leave at 7, or pay to stay.
He went on and on for about 5 minutes on this rant about how he was owed a refund for the day.
I was happy to see the manager come out and explain to the gentleman that there was nothing they could do for him. I know CM's who have gone out of the way to keep people happy, but this guy was a jerk.
One particular experience..happened long a go but I've seen similar reactions to different situations
I was at guest services in MK, getting my tickets to a hard ticket event changed ( long story , irrelevant why)
A gentleman was arguing with the CM about how he wanted a refund because he had come to the MK but it was closing at 7pm for Pirate and princess party (which I would love to see come back)
He had been there since 10AM, had been in all day. There were at least 7 signs at the entrance letting people know the park was closing at 7PM because of the party. The times guide reflected the closing time. He just wasnt paying attention, and was upset he was going to either have to leave at 7, or pay to stay.
He went on and on for about 5 minutes on this rant about how he was owed a refund for the day.
I was happy to see the manager come out and explain to the gentleman that there was nothing they could do for him. I know CM's who have gone out of the way to keep people happy, but this guy was a jerk.