What a nightmare!

[TeresaNJ]

Went on the Disney site yesterday to cancel my dining reservations and make new ones, as I had to change my vacation to a week earlier, and none of my original dining reservations were there, so I added them all in manually, so that I could cancel the ones I needed to. How come they showed up after I manually put them in? Rhetorical question. I originally made them all online.

As I'm trying to make new ones, it is taking forever, I can't figure how to get back to the main dining page, when there is no availability for the restaurant I chose, and I am not computer illiterate! This is driving me crazy. I'm about ready to give up. Ugh.

 

[dvcterry]

Why didn't you just call?

I tried putting one in manually to test it. It didn't work. I tried to cancel it. Didn't work. I think it will be long while before we see the system working right.

You can always call.

 

[lync]

I have added some ADR's so that I can cancel them this morning. I haven't had any problems doing this. I have also been receiving emails with my cancelation confirmation numbers in them. I've just been moving them to a special folder in my email so that they are readily accessible if needed.

 

[KMarston]

I was able to cancel Sunday night and make a new ADR. For me the difference was using Google Chrome browser in lieu of IE. Nothing was working for me on IE with the new site.

 

[Aaeolien]

The site is very very slow. I was able to book a couple and cancel a couple earlier tonight but about half an hour after that I wanted to change 1 and it was practically down and not working.