We had the nice experience you talked about when entering the park a couple of times. Basically suggesting that I use my finger for her. This one time at DHS, admonished was the correct word. Unfortunately it went beyond helpful suggestion. We later discovered that the problem was my daughter had slid 2 fingers on. Once we figured that out it was smooth sailing. Other times that we had an issue a Guest Relations CM was there to address it and send us on our way into the park. This is a part of Disney's process that doesn't always work for some people with limited motor skills. Your situation, Sue, shows how it can really mess things up. I explained that to them at Guest Relations and they said they hadn't really thought of that. I didn't go out of my way to say anything about this. We had a huge mix-up with our tickets that caused us to spend close to an hour in GR. It was just part of our conversation. I was so happy with all the many things that Disney did right because all of the changes (DAS, FP+, techie new stuff) had me worried before our trip. They definitely have some bugs to work out with all of those. But overall it was the usual magical Disney experience I have come to expect with a little hiccups here and there and more planning on my part.