WARNING: Walgreens Photo Cards

[mom2alix]

Just a quick warning if you are planning to order photo cards from Walgreens.com - don't pay online, check the box that you'll pay at the store!

I ordered cards last week and prepaid for them online using my Visa. The charge posted to my account 2 days later, no problem. However, when I went to pick up the cards tonight, the store showed that I still needed to pay for them. I wasn't completely certain that I remembered correctly about seeing the charge, so I went ahead and paid for the cards again. Sure enough, when I got home and checked, the charge was there and I've now paid for the cards twice. No big deal, I've sent an e-mail to Walgreens customer service and I'm sure I'll get it straightened out. If they can't fix it, Visa will dispute the charge for me. I thought I could save someone else a hassle by letting you kow, though! Who wants to have to spend time dealing with a dispute, if you can avoid it.

 

[Kimmumum]

Hmmmm....I wonder what happened. I paid for mine online and didn't have a problem. I hope it all gets straightened out for you

 

[Imzadi]

Just go back to the store if your close enough. Show them both payments. They should be able to give you back a refund right there.

 

[maggiew]

I sent pictures to CVS this weekend and paid online. I noticed when I picked up the pictures that the envelope showed the price due on it. But in tiny letters elsewhere on the label it said, "Paid in full." or something like that on it. But it seemed a little confusing. The cashier didn't ask for payment, but it wasn't really clear looking at the label on the package. Maybe something similar happened with yours.

Maggie

 

[Schachteles]

That is very odd...I have ordered off of Walgreens.com many times and never had an issue like that...I am sure it is an isolated incident...still stinks that it happened!! I always make sure I bring along a copy of the online thing showing that I paid just in case.

Hope it works out for you!