Warning re: early entry policy

[Meagansmom]

I am glad everyone is getting some answers. Have a great trip and let us know the outcome. I wish I were going. Can't wait.

 

[farley]

I bought 2-day tickets from ticketmania thinking I would have early entry. Now it sounds like I will not.Does anyone know for sure,leaving in 2 weeks. Also does the tickets have a code on them so they know where they came from? my tickets do not say anything about ticketmania on them. Joy

 

[Meagansmom]

farley - We purchased our tickets through Ticketmania. There were some questions flying around about early entry and where people have purchased their tickets. I sent an email to Universal and they sent an email back stating that the tickets do qualify for early entry.

I still think per Barry's reply - He was involved with the question about where tickets were purchased - I would just to be safe - send an email questioning where you purchased your tickets and about early entry. There you have both answers and can have peace of mind for your vacation from the above comments.

I know I am going to be prepared.

My tickets do not say Ticketmania on the back.

 

[Jenny]

The idea of bringing an emailed response from Univ. confirming your early entry status is a good one. When my husband & I were in one of the three lines prior to 8:00 at USF, one of the employees at the gate checked the tickets & asked each person in his line where they were staying. I remember him saying, "Well, I'm just checking to see if you're eligible. I'd hate to see you wait in line for nothing." Our line's employee did not check but hearing that other employee did make me nervous. I was anticipating a problem. Based on my original post, you know the rest of this story, which, in fairness, had a happy ending. I was a AAA multi-day tix holder, I knew I was right but just by verbally saying that I had called USF & had been told by AAA didn't hold any weight. I really think that the email will work - if not with the ticket collector, than w/ the Guest Relations employee. Hopefully you won't be delayed waiting to complain to the manager at Guest Relations as it takes time! My advice is to show the employee at the turnstile your tix & your email before 8 so that in the event you are denied then you can get over to Guest Relations as soon as possible. Good luck! p.s. I still have the 2nd day of my tix - I wonder if the policy for early entry for AAA holders will change by the time I'm ready to use them! L.O.L.

 

[Notatourist]

Things will not change unless you write a real letter-ask that question in your letter-

You might just change the policy!

 

[jason5]

What email have you all used to contact guest services? I went to the guestservice@universal... website and could only find the Contact Us link. This took me to a generic pick your topic, type your question area which I did. Is this what everybody else has been using? Thanks for the help everybody! Jason

 

[Meagansmom]

Hi Jason5 - I just went to my outlook express. I used "New Mail" and sent a generic email.

 

[GrumpyOne]

I bought a multi-day ticket at the Universal store on May 19th for a May 21st visit. Before purchasing, I asked "Is this good for early entry?" because if it wasn't, I would have just gotten the 1-day. The cashier said it was and that the 1-day was not. When I got to the park, I was told it wasn't good for early entry. After telling them that the Universal store said it was and showing my receipt to prove I bought it there, they let me in anyway.

If you want early entry, don't buy your tickets from the store at the airport!