gatormom2tots
DIS Veteran
- Joined
- Apr 13, 2010
We have been going round and round for the past 24 hours trying to get a reservation settled that was made back in October. We had a 7 nights at Bonnet Creek. He sent me the confirmation from the hotel with another name on it (the owner of the points). I didn't think much of it since we were way more than 30 days out.
We leave on Sunday. I called yesterday to confirm the reservation- reservation # checks out but not in our name. Thankfully a member saw my post yesterday and Pmed me. She had a similiar issue with this gentleman and had to track down owners, etc.
I was able to talk to the person who is "managing" the reservation and he assured me that the owners had just not switched the reservation to my name and it would be done by Tuesday.
Meanwhile my contact here at disboards knew of the owners listed directly on my reservation and placed a call to them last night- they stated they have NO reservation for me.
I know for a fact my reservation number checks out...the question is WHOSE reservation is it? But at least something is there and hopefully we can get it resolved by Sunday.
But I am unable to leave feedback on ebay (purchased made back in October) or paypal (more than 180 days). This guy has PERFECT rating on ebay- perhaps because you can't leave feedback this far out. But the hassle and stress does not equal a perfect rating.
I would be willing to chalk this up to gross misunderstanding and an isolated incident...except that another Diser had a similar issue with this seller so it appears to be a pattern. She stated that when she contacted the owners that this was not the first time they had issues with this particular person managing their properties to rent.
So just be aware...
We leave on Sunday. I called yesterday to confirm the reservation- reservation # checks out but not in our name. Thankfully a member saw my post yesterday and Pmed me. She had a similiar issue with this gentleman and had to track down owners, etc.
I was able to talk to the person who is "managing" the reservation and he assured me that the owners had just not switched the reservation to my name and it would be done by Tuesday.
Meanwhile my contact here at disboards knew of the owners listed directly on my reservation and placed a call to them last night- they stated they have NO reservation for me.
I know for a fact my reservation number checks out...the question is WHOSE reservation is it? But at least something is there and hopefully we can get it resolved by Sunday.
But I am unable to leave feedback on ebay (purchased made back in October) or paypal (more than 180 days). This guy has PERFECT rating on ebay- perhaps because you can't leave feedback this far out. But the hassle and stress does not equal a perfect rating.
I would be willing to chalk this up to gross misunderstanding and an isolated incident...except that another Diser had a similar issue with this seller so it appears to be a pattern. She stated that when she contacted the owners that this was not the first time they had issues with this particular person managing their properties to rent.
So just be aware...