Kimrlav
Mouseketeer
- Joined
- Jul 24, 2017
- Messages
- 320
Hopefully someone will be able to help me with this question. I called Marriott reservations, but did not receive an answer or any assistance. I booked the Swan Reserve with an AP rate for the end of March, this Monday afternoon. I have the reservation number and confirmation e-mail from Marriott and linked the reservation to my MDE account. However, the document stated that in order to receive the AP rate, I would incur an immediate charge to my credit card in order to secure the AP room rate. As of Friday afternoon, the charge does not appear on my credit card. Has this happened to anyone else? Does anyone know of a better customer service number to call? I would like to have the balance paid before arriving at the resort. Should I cancel the reservation and try to book room only with Disney, if that is even possible for the Swan Reserve. I wanted to stay in the Epcot area and current AP rates are not available for the Crescent Lake Hotels or not in my price range ($885 for Boardwalk Inn). Thanks for any information or advice with this matter.