The Swan & Dolphin app states the buses will pick up from the Swan & Dolphin every 20-30 minutes from the front of the resorts.
Staying at the Swan right now. We checked in on the 10th, staying through the weekend.
A big reason we switched to the Swan from our CR reservation was that we would still have access to Disney run transportation, especially to MK. We were not interested in dealing with TTC, or Mears buses, after our experience with them in 2018, staying at a DS good neighbor resort.
The staff at the Swan seem to be just as surprised about the change to bus transport as anybody. I suspected something was up when trying to return to the Swan from DS on Wednesday, and saw no buses at the normal stall for Swan or Dolphin.
We were informed that this change occurred by other guests, while waiting for a bus this morning... Not the staff or any official communication. I do plan to complain via Marriott Bonvoy, and to the management of the hotel. It is unconscionable to implement this change without notice, as it directly affects the amenities advertised when reserving the stay.
I am here at Dolphin now. Arrived Sun and leave Sun. Luckily I rented a car because the one day I planned to take the buses (to MK) yesterday, one did not show up while we waited. We arrived at the Dolphin bus stop around 7:45 with a 9:00 scheduled opening for MK. One family had been there waiting for about 10-15 minutes already. We waited until 7:55 and gave up. I figured it was easier to drive at that point. Someone said it’s not scheduled to pick up until an hour before posted open, which is dumb anyway because gates actually open an hour earlier.It's not a very far walk to the Boardwalk bus stop (less than half a mile). People are definitely going to be using other Epcot resort buses, especially to/from MK. I could see it potentially becoming a problem as time goes on and the resorts get busier.
I would be interested in firsthand reports of how early the Mears buses are starting in the morning. I know the official word is 45 minutes before park opening, but that's Disney's standard line too. Are people able to get to MK/AK when/before the parks actually open?
We took it back from Epcot on Tuesday and the pick up was in the charter area. A far walk at the end of a long day. Like already said, there was NO notice given to current guests. Their advertised pick up schedule is not right and they are absolutely not picking up frequently.