Waitlist with borrowed Points and multiple rooms

rekrab1

Earning My Ears
Joined
Mar 8, 2012
Messages
13
I booked 2- 1 bedroom over the holidays at Boardwalk. I have waitlisted a 2 bedroom at Grand Floridian. During the waitlist process it asks me if I want to replace a reservation and I do but I want to replace both 1 bedrooms. This is not an option. Would member services be able to help? I dont want to borrow the points from next year as my use year ends in February and I will not be able to bank. Any advice is appreciated.
 
You can call and have them add it to the notes. They are all processed manually.
 
When you call to set up the waitlist to replace both rooms, be sure that the waitlist for the Grand includes the names of all the guests that you have in both rooms. This way, the CM has that as well to ensure they understand what you are hoping to happen.
 
You can just tell them the reservation numbers to cancel, they will put it in the notes.
 
















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